Frequent Questions
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	Fixing InsiderUpdates Crashes
	If InsiderUpdates crashes and you have a lot of files, you can usually fix the problem by increasing the amount of memory allocated to InsiderUpdates. If you selected to automatically decompress new updaters and some files are not decompressed, then you should increase the amount of memory, also. To increase the amount of memory, click on the InsiderUpdates icon in the Finder, select 'Get Info' from the 'File' menu, and enter a bigger number in the 'Preferred Size' text box.
	What's Not updated
	The InsiderUpdates software scans and updates the files on your locally attached hard disk(s). To update applications on your CD-ROMs or other removable media, either mount the volume before running InsiderUpdates or copy the application(s) to your hard drive. The InsiderUpdates software doesn't update the software on networked Macs, only the one it's running on. Apple Computer's Macintosh Programming Guidelines requires each program on the Macintosh to have a unique Type and Creator code. The Type code defines the type of program - Application, Control Panel, or Extension, among others. The Creator code links applications with its documents. InsiderUpdates uses this information to help uniquely identify a program. However, some programs have the same Type and Creator codes as other programs. For these programs with non-unique Type and Creator codes, InsiderUpdates analyzes the file's name to match an updater. If you change the program's file name, you may not receive these updaters. InsiderUpdates only updates the latest installed version of a program on a particular drive. For example, if you have MyApp 2.0 and MyApp 3.0 on the same drive, you won't receive any updaters for MyApp 2.0. However, if you want to update MyApp 2.0, you can move it to a separate drive. If you receive an updater that is not applicable to your software, please contact Insider Software with the updater's name and we will determine the cause.
	Why don't I get updaters immediately?
	You may occassionally come accross an updater that you didn't receive. This is because the InsiderUpdates staff needs to obtain precise Type and Creator code and version number information. This can involve contacting the developer who may be tardy in providing the information. Whever possible, we install and test new updaters before making them available. If we determine that the updater may cause negative behavior, we may withhold it until the developer releases a new update.
	Why are version numbers different?
	You may notice that the stuffed file delivered by InsiderUpdates indicates a different version number than the file name of the updater. Each program on the Macintosh should have a 'version' resource. These are stored as both internal numbers and the version information that's displayed in the Finder's Get Info window. InsiderUpdates uses the internal version number so if the developer has not synchronized the two version formats, then the file name will be different. If the developer failed to provide a version resource, then InsiderUpdates does not use the updater.
	Protect your download history
	The Downloads file is kept in the InsiderUpdates Preferences folder inside your Preferences folder. If this file is not present, InsiderUpdates will attempt to download every applicable updater again. Please be sure to move the InsiderUpdates Preferences folder to the proper location if you install a 'clean' System folder. You should also back up the file for added protection.
	How often should I run InsiderUpdates?
	We recommend that you run the program once a week. This is often enough to keep you updated without being so frequent that the updaters become disruptive. You will also get the best transmission speed if you schedule the session between 2:30 am and 5:30 am because these are the least busy times on the Internet.
	Security
	InsiderUpdates automatically generates a unique UserID and Password for logging into InsiderUpdates servers. This is the only information that is ever sent from your computer. For your protection and privacy, InsiderUpdates does not transmit any information about your hardware or software.
	Virus Protection
	Every updater is checked by Insider Software before it is made available for distribution. We use both Symantec AntiVirus for Macintosh (SAM) and DataWatch's Virex using the most current virus definitions.
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blank	Legalities Insider Software, Inc.(Insider) retains all ownership rights to the InsiderUpdates computer program and associated documentation (herein after called "InsiderUpdates"). Use of InsiderUpdates is governed by the license printed on the envelope containing your original media.The InsiderUpdates source code is a confidential trade secret of Insider. You may not attempt to decipher or decompile InsiderUpdates or develop source code for InsiderUpdates, or knowingly allow others to do so. You may not develop passwords or codes or otherwise enable the program for equipment or users that are not authorized for use with InsiderUpdates. InsiderUpdates and its documentation may not be sublicensed and may not be transferred without the prior written consent of Insider Software, Inc. Only you and your employees and consultants who have agreed to the above restrictions may use InsiderUpdates and only on the authorized equipment. Your right to copy InsiderUpdates and this manual is limited by copyright law. Making copies, adaptations, compilation works (except copies of InsiderUpdates for archival purposes or as an essential step in the utilization of the program in conjunction with the equipment), without prior written authorization of Insider, is prohibited by law and constitutes a punishable violation of the law. INSIDER PROVIDES THIS PRODUCT "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states or jurisdictions do not allow disclaimer of express or implied warranties in certain transactions; the above limitations may not apply to you. In no event will Insider, its directors, officers, employees or agents be liable to you for any consequential, incidental or indirect damages (including damages for loss of business profits, business interruption, loss of business information, and the like) arising out of the use or inability to use InsiderUpdates even if Insider has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you. Insider may revise this document from time to time without notice.